Do you need help?

Frequent questions

If you have any other questions, contact us through our form. We’re here to help!


1. Enter www.mtngshoes.com and click on the article you like most 
2. If you don’t know what you’re looking for, you can use the search bar located at the top of the website to quickly find what you're looking for..
3. Upon clicking on an article, you will enter the product page with several photographs and its description. Select the desired color and size, then click on "Add to Cart" 
4. Add the items you want to your cart and click on "Proceed to Checkout". Do not wait too long as items may sell out even if they are in your cart.
5. Log in and choose to which address you want us to send your order. Next, select the payment method and click on "Place Order".
6. You don't need to be registered to make a purchase, but if you register, you can save your information and streamline the process for your future purchases.
7. You will receive a confirmation email with the details of your purchase. Track the status of your order through our website, and if you have any questions, feel free to ask us!
8. You will receive your order conveniently at home.


You can pay for your purchase using Visa, Visa Electron, MasterCard, Bizum, and PayPal credit and debit cards. If you have an American Express card, we recommend using PayPal as the payment method.

Payments can only be made in Euros(€).

Credit or debit card payments will be made online in real-time through a secure method connected to top-tier financial entities. At no time will www.mariamare.com host or store bank card data. Please ensure that your debit or credit card is operational, valid, and enabled for secure online payments, as well as any security data or passwords required by your banking institution. If you have any doubts about these conditions, please contact your bank.

If you wish to request an invoice, you can check the box "I need an invoice" when placing the order. You will need to provide the complete billing information, including your company name and tax identification number (DNI/CIF).


When proceeding to pay for your order, select Klarna as your payment method. Klarna allows you to split your purchase into 3 interest-free payments. Once the order is placed, you will be redirected to Klarna. You will need to log in or create a Klarna account to complete the transaction. The payment will be confirmed within a few moments, and the order will be processed immediately.

Note: By choosing Klarna as your payment method, you are agreeing to Klarna's terms and conditions.


No, at MTNG you can purchase as a guest, but we recommend registering your account to better track your order and expedite the process for your future purchases.


You can consult all the information about shipping costs and delivery times. HERE.


You can find all the information about exchanges and returns.HERE.


Don't have an account? Register, it's very easy and quickCREATE ACCOUNT


Access youraccount with your associated email address.

There you can modify 'My addresses', 'Profile', 'Password', and 'Newsletter'


Click on the 'Forgot your password?' option you'll find in the section log in and enter the email address associated with your account.

We will send you an email with a link from which you can manage the change. If you don't receive it, please check your Spam or Junk folder.


Very easy! Click HERE and use our store locator to find your nearest stores. We recommend that you confirm availability directly with the store.


MTNG shoes are not designed for sports activities. Remember our motto, 'Just for fun, not to run!' 😊 as we cannot be responsible for any damage resulting from improper use.


No. The temperature and spinning of the washing machine can damage the materials and adhesives used in manufacturing. If you have any doubts about how to clean your MTNG shoes, please contact us and we will advise you on the best way to make your MTNG shoes look like new again.


We're sorry. At the moment, we do not manufacture half sizes.


All sizes shown on the website are European continental sizes. The size guide is indicative and the measurements are approximate. These may vary depending on the model, so we cannot guarantee that those of the product correspond to the size. The measurements indicated in the size guide refer to the foot measurement and not to the shoe dimension.


At MTNG, we have made an effort to display the colors of the products as closely as possible to reality. However, the color of the products shown on your screen may vary due to your monitor's settings, so we cannot guarantee that the colors you see are 100% accurate.


If you are interested in working with us, please send your resume to the following email: cv@mtngexperience.es


You can access the professional area from the following link: www.susantips.com