Privacy Policy and Data Protection

Privacy - Extended Information

The Privacy Policy is part of the General Conditions that govern this Website.

Who is responsible for processing your data?

MTNG EUROPE EXPERIENCE, SLU.

Address: Calle Severo Ochoa nº36 03203 Elche.

CIF: B53057915

Phone: +34 96 663 24 74, ext. 197

Email: protecciondedatos@mtngexperience.com

You can contact us in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.

What data do we collect through the Website?

We may process your IP, what operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with data in the contact form, you will identify yourself so we can contact you if necessary. The collection and automated processing of personal data has the following general purposes:

Responding to your inquiries, requests, or petitions.
Managing the requested service, responding to your request, or processing your petition.
Providing information via electronic means about your request.
Providing commercial or event information via electronic means, provided there is express authorization.
Conducting analyses and improvements on the Website, on our products and services. Improving our commercial strategy.

The acceptance and consent of the interested party: In cases where a form must be filled out and a "click" on the send button is necessary to make a request, doing so will necessarily mean that you have been informed and have expressly granted your consent to the content of the clause attached to that form or acceptance of the privacy policy.

All our forms have the symbol * in mandatory fields. If you do not provide these fields, or do not check the privacy policy acceptance checkbox, information cannot be sent. It usually has the following formula: “I am over 14 and have read and accept the Privacy Policy.”

What data do we use with WhatsApp Business Chat?

The collection and automated processing of the personal data you provide has the following general purposes:

Information about our articles.
Responding to inquiries.
Managing purchases.
Receiving commercial information, if you give us your consent.
Resolving incidents.

The legal basis is the acceptance of the conversation through the chat. The use of WhatsApp Business involves an international data transfer according to https://faq.whatsapp.com/1148840052398648/?locale=es_LA

What data do we collect through the Newsletter?

On the Website, it is possible to subscribe to the Newsletter if you provide an email address to which it will be sent.

We will only store your email in our database and proceed to send you periodic emails until you request to unsubscribe or we stop sending emails. You will always have the option to unsubscribe in any communication.

The collection and automated processing of personal data has the following general purposes:

Managing the requested service.
Providing information via electronic means about your request.
Providing commercial or event information via electronic means, provided there is express authorization.
Conducting analyses and improvements in mailing, to improve our commercial strategy.

The acceptance and consent of the interested party: In cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This will necessarily mean that you have been informed and have expressly granted your consent to receive the newsletter.

If you do not check the privacy policy acceptance checkbox, information cannot be sent. It usually has the following formula: “□ I am over 14 years old and have read and accept the Privacy Policy.”

Likewise, with such acceptance, the interested party expressly consents that the information provided through the newsletter is sent by the company The Rocket Science Group (Mailchimp), (675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA), a company located in the United States and provider of the mailing service to MTNG EUROPE EXPERIENCE SLU, which implements strict security procedures regarding data storage and disclosure to prevent unauthorized access and processing.

You can revoke the consent given at any time or exercise your rights of access, rectification, limitation of processing, deletion, portability, and opposition to the processing of your personal data, as well as the withdrawal of the consent given for their processing, by directing your request to MTNG EUROPE EXPERIENCE, SLU. C/ Severo Ochoa, 36, Elche Business Park, 03203, Elche (Alicante), or to the email address: protecciondedatos@mtngexperience.com, by written and signed request, with a photocopy of the ID attached. (in case of requesting the exercise of a right on behalf of a third party, an authorization from the third party must be completed, attaching a photocopy of the ID in the same way).

Likewise, the USER who is also a client of MTNG EUROPE EXPERIENCE SLU is informed that, according to the LSSICE, their email address may be used to send them the aforementioned commercial emails electronically, without their prior consent, provided that they are about services and products similar to those initially contracted. However, the USER/customer can oppose at any time to the sending of such commercial emails using the same procedure indicated in the previous paragraph.

What data do we use as a customer?

The collection and automated processing of the personal data you provide as a customer has the following general purposes:

Preparation of the budget and follow-up of it through communications between both parties.
Providing information via electronic means about your request.
Providing commercial or event information via electronic means, provided there is express authorization.
Managing administrative, communication, and logistics services carried out by the Controller.
Billing and declaration of appropriate taxes.
Conducting relevant transactions.
Control and collection management.

What data do we use as a supplier?

The collection and automated processing of the personal data you provide as a supplier has the following general purposes:

Providing information via electronic means about your request.
Providing commercial or event information via electronic means, provided there is express authorization.
Managing administrative, communication, and logistics services carried out by the Controller.
Billing.
Conducting relevant transactions.
Billing and declaration of appropriate taxes.
Control and collection management.

The legal basis is the acceptance of a contractual relationship, or failing that, your consent by contacting us or offering us your products through some means.

What data do we use from social networks?

SOCIAL NETWORKS PRIVACY POLICY

MTNG EUROPE EXPERIENCE, SLU. informs Users that it has created a profile on the Social Network Facebook, Twitter, and Instagram with the main purpose of informing the User about our brands and products, disseminating news related to them, as well as communicating events, promotions, news, and contests related to them that may be of interest to you.

User information:

MTNG EUROPE EXPERIENCE, SLU.

CIF: B53057915

C/ Severo Ochoa, 36, 03203, Elche (Alicante)

Contact for the exercise of rights: protecciondedatos@mtngexperience.com

The User has a profile on the same social network and has decided to join the page created by MTNG EUROPE EXPERIENCE, SLU., thus showing interest in the information published on the Network.

By joining our page, you provide us with your consent for the processing of those personal data published in your profile. Generally, to:

- Responding to your inquiries, requests, or petitions.

- Managing the requested service, responding to your request, or processing your petition.

- Relating to you and creating a community of followers.

MTNG EUROPE EXPERIENCE, SLU. has access and processes that public information of the User, especially their contact name. This data is only used within the Social Network itself and is not incorporated into any file.

The User can access the privacy policies of the Social Network at any time, as well as configure their profile to ensure their privacy.

According to the rights conferred by the current data protection regulations, you may contact the competent Supervisory Authority to present the claim you deem appropriate, as well as exercise the rights of access, rectification, limitation of processing, deletion, portability, and opposition to the processing of your personal data, as well as the withdrawal of the consent given for their processing, by directing your request to MTNG EUROPE EXPERIENCE, SLU. C/ Severo Ochoa, 36, 03203, Elche (Alicante), or to the email address:

protecciondedatos@mtngexperience.com

Use of the profile:

MTNG EUROPE EXPERIENCE, SLU. may perform the following actions:

Access public profile information.
Send personal and individual messages through the Social Network channels.
Post status updates on the page that will be published on the User's profile.

The User can always control their connections, delete content that no longer interests them, and restrict with whom they share their connections; to do this, they must access their privacy settings.

The User, once joined the page of MTNG EUROPE EXPERIENCE, SLU., can publish comments, links, images, or photographs or any other type of multimedia content supported by the Social Network. The User, in all cases, must be the owner of them, have the rights of authorship and intellectual property or have the consent of the third parties affected.

Any publication on the page, whether texts, graphics, photographs, videos, etc., that violates or may violate morals, ethics, good taste, or decorum, and/or that infringes, violates, or breaches intellectual or industrial property rights, image rights, or the Law, is expressly prohibited.

In these cases, MTNG EUROPE EXPERIENCE, SLU. reserves the right to immediately remove the content, without prior communication, and may request the User's permanent blocking.

MTNG EUROPE EXPERIENCE, SLU. will not be responsible for the content that a User has freely published.

The User should be aware that their publications will be known by other Users, so they are primarily responsible for their privacy.

The images that may be published on the page will not be stored in any file by MTNG EUROPE EXPERIENCE, SLU. but will remain on the Social Network.

MTNG EUROPE EXPERIENCE, SLU. reserves the right to hold events, contests, or promotions in which the User joined to their page can participate. The rules for each of them, when the Social Network platform is used for this purpose, will be published on it, always complying with the applicable rules.

The Social Network does not sponsor, endorse, or administer in any way any of our events, contests, or promotions, nor is it associated with any of them.

MTNG EUROPE EXPERIENCE, SLU. will use the Social Network to advertise its brands and products. In any case, if it decides to process your contact details to carry out direct information actions, it will always comply with the legal requirements of the current legal regulations.

Recommending the MTNG EUROPE EXPERIENCE, SLU. page to other Users so that they too can enjoy promotions or be informed of its activity will not be considered advertising.

Below, we detail the link to the Social Network's privacy policy:

Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://help.instagram.com/155833707900388
Twitter http://twitter.com/privacy
LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest https://about.pinterest.com/es/privacy-policy
Google* http://www.google.com/intl/es/policies/privacy/
*(Google+ and YouTube)

What data do we use from your CV?

The collection and automated processing of the personal data you provide in your CV has the following general purposes:

Organizing selection processes for hiring employees.
Inviting you to job interviews and evaluating your candidacy.
If you have given us your consent, we may share it with collaborating or related companies, solely to help you find a job.
If you check the privacy policy acceptance checkbox, you give us your consent to share your job application with the group companies with the aim of including you in their selection processes.

We also inform you that after two years from the receipt of your resume, we will proceed to its secure destruction.

The legal basis is your unequivocal consent when you send us your CV.

What data do we collect through the Ethical Channel?

If you identify yourself, we may collect: name, surname, email, phone, and the personal data of the third party/parties you provide in the communication.

What are the purposes for which we will process your personal data?

Managing communications
Adopting the corresponding corrective measures and,
If necessary, informing you about the outcome of the procedure.

What is the legitimacy for processing your data?

The legal basis is the legal obligation or, failing that, the public interest.

How long will we keep your personal data?

The data will be kept for the strictly necessary period to clarify the reported facts. In any case, after six (6) months, the data provided will be anonymized unless they are investigated in a different legal context.

Do we include personal data of third parties?

No, as a general rule we only process the data provided by the holders. If you provide us with third-party data, you must, in advance, inform and request their consent, otherwise, you exempt us from any responsibility for non-compliance with this requirement.

And data of minors?

We do not process data of minors under 14 years of age. Therefore, refrain from providing it if you are not of that age or, if applicable, from providing data of third parties who are not of the mentioned age. MTNG EUROPE EXPERIENCE, SLU. is exempt from any responsibility for non-compliance with this provision.

Will we make communications by electronic means?

They will only be made to manage your request if it is one of the contact means you have provided us.
If we carry out commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can be assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To whom will your data be communicated?

Your data will not be transferred to third parties, except for legal obligations. Specifically, they will be communicated to the State Agency for Tax Administration and to banks and financial institutions for the collection of the service provided or product acquired. As well as to the processors necessary for the execution of the agreement.

In the case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with the maximum security.

When we order it, the company that develops and maintains the website or the hosting company will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as we do.

Any international data transfer when using American applications will be adhered to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies regarding privacy.

What rights do you have?

To know if we are processing your data or not.
To access your personal data.
To request the rectification of your data if they are inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent given.
To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the current regulations.
To carry your data, which will be provided in a structured, commonly used, or machine-readable format. If you prefer, we can send them to the new controller you designate. It is only valid in certain cases.
To file a claim with the Spanish Data Protection Agency or competent supervisory authority if you believe we have not attended to you correctly.
To revoke the consent for any processing for which you have consented, at any time.

If you modify any data, we appreciate that you inform us to keep them updated.

Do you want a form for the exercise of Rights?

We have forms for the exercise of your rights, request them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
These forms must be electronically signed or accompanied by a photocopy of the ID.
If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.
Forms can be submitted in person, sent by letter, or by email to the address of the Controller at the beginning of this text.

How long do we take to respond to your Exercise of Rights?

It depends on the right, but as a maximum within one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we process cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link from the beginning of our website.

How long will we keep your personal data?

Personal data will be maintained while you remain linked with us.
Once you are unlinked, personal data processed for each purpose will be maintained during the legally stipulated periods, including the period in which a judge or court may require them, considering the prescription period for legal actions.
The data processed will be maintained as long as the aforementioned legal periods do not expire, if there is a legal obligation to maintain them, or if such legal period does not exist, until the interested party requests their deletion or revokes the consent given.
We will maintain all information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to address possible claims.