Need help?

1. Visit www.mtngshoes.com and click on the item you like most.
2. If you’re not sure what you want to buy, use the search bar at the top of the website to quickly find what you’re looking for.
3. Clicking on an item takes you to the product page with several photos and a description. Select the desired colour and size and click “Add to cart”.
4. Add the items you want to your cart and click “Place order”. Don’t wait too long as items can sell out even if they are in your cart.
5. Log in and choose which address you’d like your order delivered to. Then select your payment method and click “Place order”.
6. You don’t need to be registered to buy, but if you register you can save your details and speed up the process for your next purchases.
7. You will receive a confirmation email with the details of your purchase. Track your order on our website and if you have any questions, contact us!
8. You will receive your order conveniently at home.

You can pay for your purchase by Visa, Visa Electron, MasterCard, Bizum, Klarna and PayPal credit and debit card. If your card is American Express, we recommend PayPal as a payment method.

Payments can only be made in Euros (€).

Credit and debit card payments are processed online in real time via a secure method connected to leading financial institutions. www.mtngshoes.com will not store bank card details at any time. Remember that your debit or credit card must be active, valid and enabled for secure Internet payments. If you have any doubts, please contact your bank.

If you wish to request an invoice, tick the “I need an invoice” box when placing your order and provide your complete billing details.

When proceeding to pay for your order, select Klarna as the payment method. Klarna allows you to split your purchase into 3 interest-free payments. Once the order is placed, you will be redirected to Klarna. You will need to log in or create a Klarna account to complete the transaction. Payment will be confirmed within moments and the order will be processed immediately.

Note: By choosing Klarna as a payment method, you are accepting Klarna’s terms and conditions.

No, on mtngshoes you can buy as a guest, but we recommend registering your account for better order tracking and to speed up the process for your next purchases.

You can find all information about shipping costs and delivery times HERE.

You can find all information about exchanges and returns HERE.

Don’t have an account? Register — it’s very easy and quick CREATE ACCOUNT.

Access your account with your associated email address.

There you can update ‘My addresses’, ‘Profile’, ‘Password’ and ‘Newsletter’.

Click on ‘Forgot your password?’ in the login section and enter the email address associated with your account.

We will send you an email with a link to manage the change. If you don’t receive it, check your Spam or Junk folder.

Very easy! Click here and use our store locator to find your nearest shops. We recommend confirming availability directly with the store.

mtngshoes shoes are not made for sporting activities. Remember our motto: “Just for fun, not to run!” 😊 We will not be able to take responsibility for any damage resulting from inappropriate use.

No. The temperature and spin cycle of the washing machine damage the materials and adhesives used in manufacturing. If you have any doubts about how to clean your mtng shoes, contact us and we’ll tell you the best way to make them look like new again.

We are very sorry. At the moment we do not make half sizes.

All sizes shown on the website are continental European sizes. The size guide is for guidance only and measurements are approximate. These may vary by model, so we cannot guarantee an exact match. The measurements indicated refer to foot length, not the shoe dimension.

At mtngshoes we have made an effort to show product colours as close to reality as possible. However, the colours displayed on your screen may vary due to your monitor’s settings, so we cannot guarantee that the colours you see are 100% true to life.

If you are interested in working with us, send us your CV to the following email: cv@mtngexperience.es

You can access the professional area at the following link: www.susantips.com